NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Nighthawk Mesh Wifi 6 Router MR60 losing connection to 2.4 devices
I have a Nighthawk Mesh MR60 with the Satelite. About once a day, it loses connection to all the 2.4 devices on my network. It remains connected to the 5.0 devices. I have to reboot the router and...
Return it before it's too late. Switch to Asus. Netgear doesn't care about their customers.
Update:
For eveyone that has been told they can not return their router after 3 months, there is a way. I filed a complaint with the BBB, which caused a different team at Netgear to open a support case. It took about a month, but I got a full refund and Netgear paid shipping. The complaint needs to be filed where Netgear is headquartered. https://sanjose.app.bbb.org/complaintreply
Good Luck!