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Forum Discussion

bjhoag's avatar
bjhoag
Star
Apr 15, 2020

Nighthawk Mesh Wifi 6 Router MR60 losing connection to 2.4 devices

I have a Nighthawk Mesh MR60 with the Satelite.  About once a day, it loses connection to all the 2.4 devices on my network.  It remains connected to the 5.0 devices.  I have to reboot the router and...
MamaRaven's avatar
MamaRaven
Aspirant
Nov 09, 2020

Hey, hubbs and I have had this router for about a month and we're still having issues with connection. Overnight my Galaxy S10 will disconnect -- my LG TV will disconnect/buffer in the middle of streaming, and devices all over our house will go out. We have tried to roll back firmware and it reinstalled itself and the issue has persisted as it has for many others.

We have manually gone in to assign the 2.4GHz channel and the 5GHz channel in accordance with what is best for the connection (we both work in IT) as well as assigned static IPs to the most troublesome disconnects.

Is there going to be any fix for this?

Snorky's avatar
Snorky
Star
Nov 12, 2020

This thing is a POS avoid at all costs!

  • DalePMay's avatar
    DalePMay
    Initiate
    Nov 13, 2020
    Great... I just found this forum tonight..... My MK63 is being delivered tomorrow...
    • Snorky's avatar
      Snorky
      Star
      Nov 13, 2020

      I lose connections and have to reboot regularly, I swear I will NEVER buy another Netgear product!

      • DalePMay's avatar
        DalePMay
        Initiate
        Nov 13, 2020
        I already requested cancellation and ordered an Eero setup. Wish me luck...
    • tm1900's avatar
      tm1900
      Aspirant
      Nov 13, 2020

      I know I may be in the minority here but I do not have any of the disconnect issues (I  do have all all three units WIRED).    Even when we had the storms, etc,  I did not have to do anything manually, it seems like even after power outage, all units came back w/out any issue.  I'm still about a couple weeks within the return window at Costco, as of right now I do intend to keep this product since it works fine.   Other similar products that I've tried  worked pretty much the same in terms of  speed/reliability and the only way I was able to   maximize speeds was to have the units hard-wired (house with basement, two floors about 4500 sq ft).

       

      Thanks!

      • tommyjli's avatar
        tommyjli
        Aspirant
        Nov 14, 2020
        Many people are hardwired and still have problems. After fixing my channels I have to restart once a week.