NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
mbbk
Feb 08, 2022Tutor
NightHawk Mesh WiFi 6 System AX1800 MK62
Hi All - Looking for some assistance with a connectivity issue. We have the NightHawk Mesh WiFi 6 System AX1800 MK62 since 10/2020 and was working great. As of 1/21/2022 I can no longer connect...
plemans
Feb 08, 2022Guru - Experienced User
the surface is the only device with issues?
What wireless chip is in it and what driver does that chip have installed?
- mbbkFeb 08, 2022Tutor
Yes the surface is the only one having the issue. It is a work provided laptop and I am unable of the wireless chip or what driver the chip has installed. Any idea how I determine that? I apologize but I am not a computer guru.......thanks!
- plemansFeb 08, 2022Guru - Experienced User
go to your device manager.
then network adapters.
That should display your list of adapters. Pick the wireless one (should have a model)
right click on it--->properties--->driver
- mbbkFeb 08, 2022Tutor
Is this what you are looking for?
Intel(R) Wi-Fi 6 AX201 160 MHz
Intel Corporation
PCI bus 0, device 20, function 3