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Nighthawk mesh won't connect to internet
Hi all, I just purchased the nighthawk mesh wifi 6 system (MK63) and can't get it to receive an internet connection from my modem (vendor owned modem from Spectrum). I spoke with a tech at the ISP (...
start with factory resetting the modem and router. Push and hold reset for 7-15 seconds while they're powered on. Then, once reset, power off the motorola and the netgear. disconnect all ethernet cables from both and the coax from the modem.
Wait a couple minutes.
Then connect coax back to the modem and then power it on. wait a few minutes for it to fully boot.
then connect the modem to the routers wan port.
Power the router on. wait a few minutes.
Attempt setup.
peteelliot2012 wrote:
Hi all,
I just purchased the nighthawk mesh wifi 6 system (MK63) and can't get it to receive an internet connection from my modem (vendor owned modem from Spectrum).---what actual modem is it?
I spoke with a tech at the ISP (Spectrum) and they told me that this router only accepts internet of 1GB....a speed they don't offer. Is that accurate? ----No its not. It sounds like that technician was just trying to get you off the phone. That seems unlikely to me and I can't figure it out reading the specs on the nighthawk manual because I'm not super tech fluent.
Thanks!
What modem is it connecting to? (model)
Anything else connected to the modem?