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Forum Discussion
camaroman1181
Jun 14, 2023Aspirant
Nighthawk MK83 Constant Signal Drops
Just bought a Nighthawk mesh system. I followed the startup procedures, upgraded firmware immediately, setup and synced both satellites... initially looks good, but the signal is constantly dropping. ...
camaroman1181
Jun 25, 2023Aspirant
I think I can answer most of the questions, but I'm having issues finding a few settings (wifi channels?)
firmware: v1.1.7.12
I updated immediately after initial power cycle. I just validated this is the most recent firmware as per the mobile app.
I also rebooted the modem and router when i initially recognized the issues. I followed the startup procedure you mention. I am also having issues with my desktop dropping internet connectivity. It is wired into the main router, though the wifi signal drops more frequently.
Cable modem: Comcast Technicolor tc8305c
I'm using the LAN cable that came with the nighthawk system to connect the 2 devices
My house is approx. 2000 S.F. The satellites are about 25-40 ft. apart on different floors from the main router
My channels were set to AUTO for 2.4Ghz and 44 for 5Ghz. I just changed to 01 for 2.4Ghz and 48 for 5Ghz.
I live in a rural area and only have 1-2 neighbors that have any signal strength at my house.
I can't seem to find the 20/40Mhz coexistance setting, other than a checkbox to "enable" it.
Thank you very much for your assistance.
Phill
michaelkenward
Jun 26, 2023Guru - Experienced User
camaroman1181 wrote:
firmware: v1.1.7.12
I updated immediately after initial power cycle. I just validated this is the most recent firmware as per the mobile app.
That is not a reliable check. The only way to do that is through the support pages for the device.
Support | NETGEAR
Feed in your model number and check the documentation for your hardware.
That page will also have any software, firmware and drivers for your device, if they exist.
You will see that there is newer firmware for the MR80:
MR80 / MS80 Firmware Version 1.1.7.14 | Answer | NETGEAR Support
Cable modem: Comcast Technicolor tc8305c
If Google is to be believed, that is a modem/router, with extra LAN ports and wifi support.
Two routers on your network can cause headaches. For example, you can end up with local address problems. Among other things, the other router can misdirect addresses that the Netgear router usually handles, such as routerlogin.net or the usual IP address for a router, 192.168.1.1.
This explains some of the other drawbacks.
What is Double NAT? | Answer | NETGEAR Support
Unless you have specific reasons for using two routers – to create two separate networks for example – it is often easier to use just one router and then to set up the second router as a wifi access point. Netgear advises this, as does just about every site you will visit.
It may be possible to put the modem/router into modem only (bridge) mode and then to use the second device as the router.
comcast technicolor tc8305c bridge mode - Google Search
Sometimes it is easier to put the second router into AP mode. But that has its own drawbacks:
Disabled Features on the Router when set to AP Mode | Answer | NETGEAR Support