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Forum Discussion
Nighthawk MR 60 Mesh Satellite Connection issues
I just purchased and set up last night, one router and two satellites. Everything seems to be working properly, except nothing is connecting to the satellites, even my Amazon Fire Stick which is in t...
It obviously isn't a great product if the satellite is between the router and me and it won't switch over to the closer one. I get 50 to 120mb/s on my laptop and mobile phone 10 feet from the satellite, and can get 400mb/s+ if I walk 20 feet to my room. Unfortunately, I can not move the satellite without running an ethernet cable across the living room to my TV. Why can Netgear not enable the ability to block and unblock devices from connecting to the router or a satellite so that it connects to the one that will give the best speeds? It doesn't make sense. I've read so many forums with people experiencing the same thing. It should be made possible. Or at least mention in your that it doesn't help internet speeds in houses under 2000sq without putting them on opposite sides of the house.
- Yes it is the worst Netgear product I have ever purchased and I always buy from this product. I bought this year in January and literally spends hours every month trying to reconnect it. I bought because it was supposed to automatically update and literally every month spent hours and hours trying to get it reconnected having to login to router.net work with some online person I’ve tried to get my money back I’ve tried to exchange it for another product we are absolutely done. I’ve tried to contact Netgear over and over and it wasn’t until I put a bad review on Best Buy that someone finally contacted me only to not resolve my issue here again I am without Internet for most of two weeks because I haven’t had time to spend hours and hours reconnecting. My husband is sick and tired of us not having wireless Internet and so am I! Since Netgear won’t help me we are going out to buy a new router today.
Any progress on this?
Loverofsun7 wrote:
Yes it is the worst Netgear product I have ever purchased and I always buy from this product. I bought this year in January and literally spends hours every month trying to reconnect it. I bought because it was supposed to automatically update and literally every month spent hours and hours trying to get it reconnected having to login to router.net work with some online person I’ve tried to get my money back I’ve tried to exchange it for another product we are absolutely done. I’ve tried to contact Netgear over and over and it wasn’t until I put a bad review on Best Buy that someone finally contacted me only to not resolve my issue here again I am without Internet for most of two weeks because I haven’t had time to spend hours and hours reconnecting. My husband is sick and tired of us not having wireless Internet and so am I! Since Netgear won’t help me we are going out to buy a new router today.- Surprisingly they called me back and will exchange my system for a new one. I found an error that said the software was corrupt on the satellite. I don’t have much hope of a new one being any better than the one I have, but I will try.
It's up to the connected devices it pick and choose where they connect too. Not the MESH system. It only provides the platform for devices to connect too.
What is the size of your home? Sq Ft?
What is the distance between the router and 📡 satellite(s)? 30 feet or more is recommended in between MR and MS📡 to begin with depending upon building materials when wirelessly connected.Try turning down the power output of the MRs wifi radios from 100% to 50% and see if this changes anything. Under Advanced Tab/Advanced Settings/Wireless Settings
Robrhapsody wrote:
It obviously isn't a great product if the satellite is between the router and me and it won't switch over to the closer one. I get 50 to 120mb/s on my laptop and mobile phone 10 feet from the satellite, and can get 400mb/s+ if I walk 20 feet to my room. Unfortunately, I can not move the satellite without running an ethernet cable across the living room to my TV. Why can Netgear not enable the ability to block and unblock devices from connecting to the router or a satellite so that it connects to the one that will give the best speeds? It doesn't make sense. I've read so many forums with people experiencing the same thing. It should be made possible. Or at least mention in your that it doesn't help internet speeds in houses under 2000sq without putting them on opposite sides of the house.
