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Forum Discussion
Nighthawk MR50/MS60 connectivity issues
About a month ago I purchased the Netgear Nighthawk Mesh system with one satellite because the router provided by my service provider was not holding signal well enough to handle a teleconference. I a...
Hello Mom2theWorld,
Welcome to the community! If you recently purchased the device, I would recommend contacting our support team as newly purchased devices are provided with 90 days of complimentary support. You may open a ticket with support by registering your device using the link below.
https://www.netgear.com/support/default.aspx
Regards,
Christian
I have been in touch with Nighthawk support. It took about 3 hours of back an forth trips between the network closet and my desk. They helped me to update firmware but had no answers for my questions.