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Forum Discussion
luga13
Jan 30, 2024Guide
Nighthawk MR60 dropping internet speed
my Night Hawk MR60 with two satellites was behaving properly giving me as expected internet speeds, however not sure when it happened but definitely between October 2023 and January 2024, the maximum...
luga13
Jan 31, 2024Guide
thanks, will do and report back in a few
luga13
Jan 31, 2024Guide
restart done on both and no luck, still at 100
I am running the latest firmware in the MR, cables are 5e.
would a factory reset in the MR help in your opinion?
- plemansJan 31, 2024Guru - Experienced User
You can try the factory reset. Also try upgrading to cat 6 cables. Cat 5e are usually fine but if you got a sketchy batch of them it could that
- luga13Jan 31, 2024Guide
thank you, i will do the factory reset but i am afraid things will remain the same...i will change to 6 cables thou
is it possible that the MR went bad?
- luga13Jan 31, 2024Guide
factory reset done, set up the MR as a complete new system.
No Luck.
- luga13Jan 31, 2024Guide
this is how it looks, nothing was changed, removed, same cables
- schumakuJan 31, 2024Guru - Experienced User
This does lead to the impression that the Ethernet connection connecting to the cable modem or ISP CPE had re-negotiated to just 100 Mb/s (has lost one of the additional copper pairs), e.g. due to a cabling or contact problem.
Cumbersome? These MR50/MS60 are so basic, there are no Ethernet link indicators, neiter LEDs nor on the Web UI. Does the cable modem or CPE have LED indicators showing the current negotiated speed (along with the "activity" flashing)?
- FURRYe38Jan 31, 2024Guru - Experienced User
Soething to test if you have a 2nd wired PC or laptop with a ethernet connection, or for a quick test, connect a MS satellite using it's LAN port to the WAN port on the MR, then with one wired PC connected to the MR, log in and check the WAN port satus to see if the speed is still at 100 or 1000Mbps? If a 2nd PC, laptop or the MS that is supporting of 1000Mpbs, if connected to the WAN port on the MR, should show 1000Mpbs. If it doesn't then possible the MRs WAN port is not working correctly anymore.
- luga13Jan 31, 2024Guide
yes the modem has a couple of leds in the ethernet connector, it is flashing orange which to my understanding it means that the modem is transmitting at higher speeds, it also has a green led but this one is permanently off.
I am at a loss then...i hate to pay another 300 or 400 bucks to replace this MR60
- luga13Jan 31, 2024Guide
thanks,...every combination is shooting 100, my second laptop connected to the MR wired port changes to 1000,that is the LAN1 goes to 1000, but the WLAN continues at 100
- FURRYe38Jan 31, 2024Guru - Experienced User
So as to confirm the laptop connected to the MR, it reports 100Mpbs on the WAN port?
- luga13Jan 31, 2024Guide
no, it reports 1000...it does change from 100 to 1000
Port Status TxPkts RxPkts Collisions Tx B/s Rx B/s Up Time WAN 100M/Full 72121 144605 0 181041 1464286 00:01:57 LAN1 1000M/Full 116223 53524 0 1326361 28471 00:02:10 2.4G WLAN b/g/n/ax 600M 22464 9108 0 4763 1194 00:29:28 5G WLAN a/n/ac/ax 1200M 139207 101429 0 65001 18814 00:29:28 WLAN Backhaul 1200M 13260 10 0 920 0 00:29:28 - FURRYe38Jan 31, 2024Guru - Experienced User
Can connect the laptop directly to the ISP modem and see if it sees the connection at 100 or 1000Mbps.
That shows the WAN port at 100Mpbs...with the laptop connected to the MR WAN Port? - luga13Jan 31, 2024GuideYes laptop connected to the only port on the isp modem goes to 500
- luga13Jan 31, 2024GuideThat’s what i am afraid too, but isn’t the isp modem just a L2 box that has no “intelligence “??
Something is off with the ISP - FURRYe38Jan 31, 2024Guru - Experienced User
Something else to try, if you have a family member, friend or neighbor, take the MR to there place and connect it to there ISP equipment and check the WAN port speed. If you have this option.
- michaelkenwardFeb 01, 2024Guru - Experienced User
luga13 wrote:
yes the modem has a couple of leds in the ethernet connector, it is flashing orange which to my understanding it means that the modem is transmitting at higher speeds, it also has a green led but this one is permanently off.
On LAN indicators, orange LED usually mean 100 Mbps, white or green means 1000 Mbps.
- schumakuFeb 01, 2024Guru - Experienced User
michaelkenward wrote:
luga13 wrote:
yes the modem has a couple of leds in the ethernet connector, it is flashing orange which to my understanding it means that the modem is transmitting at higher speeds, it also has a green led but this one is permanently off.
On LAN indicators, orange LED usually mean 100 Mbps, white or green means 1000 Mbps.
Yes, this might indicate a 100 Mbps (Fast Ethernet) or slower - funnily, there is no standard, just vendor specific implementaitons.
The graph slightly below (or around the 100 Mb/s level) in the App tells me the same.
Cable, connector, installation, and very unlikely a hardware issue on the MR60.
- luga13Feb 01, 2024Guide
well, the saga continues...i have an old ASUS router that i connected to the ISP modem, i tested the ASUS speeds:
1. wired = 577 D, 22.6U
2. Wireless = 240 D, 15 U
using the same cables, proximity is not an issue, same configuration...i am leaning towards either my MR60 went bad, or there's a compatibility issue between my ISP and the MR60...
thank you all for your replies and ideas...i am lost.
- FURRYe38Feb 01, 2024Guru - Experienced User
Last resort, do a 30-30-30 reset on the MR with out anything connected to it. After the front LED is blinking WHITE or goes to solid AMBER, connect up your one wired PC to the WAN port on the MR60, not the LAN port. Look at your PCs networking status and find the connection/speed rate of the ethernet adapter on the PC. Let us know if it's 100 or 1000Mpbs here.
- plemansFeb 01, 2024Guru - Experienced UserDid you try a wan- lan test and then check those port statistics when it's hooked up like this? Sorry on Mobile so didn't see if that was suggested.
https://kb.netgear.com/28408/An-Internet-or-LAN-port-isn-t-working-correctly-on-my-router-How-do-I-perform-a-loopback-test-to-check-the-port - luga13Feb 01, 2024Guide
thanks i did this 30-30-30, my adapter on my laptop went to 1G.
but what i did was:
1. I disconnected the only device i had in my mr60
2. unpluged it and plugged the MR again
3. While in white blinking state, i connected the laptop
4. Speed = 1.0Gbps
- FURRYe38Feb 01, 2024Guru - Experienced User
OK. MR WAN port should be good then at 1Gb. Power the MR OFF along with the ISP Modem. Connect up the MR to the modem and power ON the modem, give 15 seconds wait time, then power ON the MR. After the MR is ready, check the WAN port speed on the MRs web page.
- luga13Feb 01, 2024Guide
done, it continues reporting the following:
WAN 100
Lan1 1000 (my laptop is connected to the MR port)
the one thing i noticed is that during the boot up process, the modem led ligths started blinking, both orange and green, after a while, green went off and orange remained on.
- FURRYe38Feb 01, 2024Guru - Experienced User
I'd ask your ISP for a new modem.
Last resort, something you can try, get you a 5 port Gb non managed LAN switch. (GS-105) These have more LED indications and put in between the ISP Modem and the MR. Don't connect anything else to this switch, just the ISP Modem and MR on it's WAN port. - schumakuFeb 01, 2024Guru - Experienced User
luga13 wrote:WAN 100
Lan1 1000 (my laptop is connected to the MR port)
Just curious where you discovered this, especially for the WAN port. Not a regular Nighthawk Mesh user I admit, more at home in the SMB and business world, so be gentle please.
luga13 wrote:the one thing i noticed is that during the boot up process, the modem led ligths started blinking, both orange and green, after a while, green went off and orange remained on.
This could indeed make sense in case the WAN port does re-engotiate the Ethernet link speed. Just cold boot (power) the MR60 and watch the LEDs.
- luga13Feb 01, 2024Guide
no worries, i posted a photo above...the last speed test i did at 500MBPS was in October then now in January 2023 i tried again and it was only 90ish..
thanks