NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Production23
Oct 21, 2022Follower
Nighthawk MR60 mesh not working
Hello I have MR60 mesh set up and everything was working no problems. I turned off the power to the house as we were doing electrical work. Once we finished and power was back on I couldn’t get the me...
plemans
Oct 21, 2022Guru - Experienced User
when you say "My regular modem was working and everything" makes me think its not just a modem but a modem/router combo device.
What actual modem do you have?
if its a modem/router combo device, it causes a double nat.
A double nat happens when you cascade more than 1 router.
https://kb.netgear.com/30186/What-is-Double-NAT
Fixes? There’s 3 options but only use 1.
1. Put the modem/gateway in modem only/pass through mode. This disables its routing functions.
2. Leave the modem/gateway in router mode but put the Netgears IP address into its DMZ. This forwards the data to the netgear. You can either leave the modem/gateway’s wireless enabled or disabled. Just make sure its using a different wifi channel to prevent interference
3. Put the Netgear into access point mode. This disables its routing functions. Wifi/ethernet still works but it does disable some features.
https://kb.netgear.com/26765/Which-features-are-disabled-on-my-NETGEAR-router-when-it-is-set-to-AP-Mode