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Forum Discussion
Poison_6022
Jan 10, 2022Tutor
Nighthawk MR60 Mesh Router Bricked by Firmware Update
This is a report that I apparently posted in the wrong Netgear Community forum earlier this morning. Currently I have a mesh WiFi system in my house, based on the Nighthawk MR60 router, with two ...
8086_64
Jan 12, 2022Aspirant
Problem solved by taking everything back to the beginning. I cleared all caches in my brower, uninstalled the Nighthawk app on my phone, downloaded the MR60 update, and reset the MR60. Then I manually reinstalled following the instructions in the Nighthawk app which included name and password changes to the MR60 defaults.
More background. I was gone from my residence for 6 days. Everything was functioning well when I left. The MR60 was using firmware version .116. Two days ago on Jan 10, I noticed that my Nest thermostat was offline. (With 20F temps, that concerned me but research showed that the Nest would function without an internet connection.) When I returned home on Jan 11, my network seemed intact but there was no connection by the MR60 to the internet. I went through all the troubleshooting that poison_6022 did with no success. After sleeping overnight I did what I described in the first paragraph and everything is now working well under firmware version .122.
Cheers
FURRYe38
Jan 12, 2022Guru - Experienced User
Keep us posted on this. Hopefully you sould be ok.
You might try setting up the MR and MS using a PC and web browser next time if you run into any odd ball problems after doing a factory reset.
Be sure to save off a back up configuration to file for safe keeping. Saves time if a reset is needed.
https://kb.netgear.com/24231/How-do-I-back-up-the-router-configuration-settings-on-my-Nighthawk-router
8086_64 wrote:
Problem solved by taking everything back to the beginning. I cleared all caches in my brower, uninstalled the Nighthawk app on my phone, downloaded the MR60 update, and reset the MR60. Then I manually reinstalled following the instructions in the Nighthawk app which included name and password changes to the MR60 defaults.
More background. I was gone from my residence for 6 days. Everything was functioning well when I left. The MR60 was using firmware version .116. Two days ago on Jan 10, I noticed that my Nest thermostat was offline. (With 20F temps, that concerned me but research showed that the Nest would function without an internet connection.) When I returned home on Jan 11, my network seemed intact but there was no connection by the MR60 to the internet. I went through all the troubleshooting that poison_6022 did with no success. After sleeping overnight I did what I described in the first paragraph and everything is now working well under firmware version .122.
Cheers