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Forum Discussion
tramperB
Nov 15, 2022Guide
NightHawk MR60 resets VPN service after reboot
Hi, hoping someone can assist with this one. I've enabled (and applied) the VPN sevice on my NightHawk MR60 (FW: V1.1.7.132_2.0.64 which is the current version) and all works fine. The problem i...
- Nov 16, 2022
OK, managed to have an hour with the router.
First, I enabled & set up a bogus DDNS. Rebooted the router and both DDNS & VPN services became disabled (ie issue still occurring).
So, I did a hard reset (button push) and set up the router again. Then set VPN service to enabled & applied. Re-booted the router and ... VPN service remained enabled.
So, restored the previous backed up settings and rebooted the router. VPN service remained enabled.
So, a hard factory reset fixed the issue (thanks for the suggestion). I'm short of time now so I have not tested if the soft factory reset now works as well - I presume that, too, is fixed.
FURRYe38
Nov 15, 2022Guru - Experienced User
I would presume that would be the normal case as when the MR reboots, ALL connections on the WAN and LAN side get shut OFF temporarily while the system reboots and restarts everything.
tramperB
Nov 15, 2022Guide
Thanks for the reply.
Yes, certainly all connections would be dropped on a reboot. However, I'm referring to the VPN Service on the router, not the client connections.
Navigate to Advanced tab - Advanced Setup - VPN Service and check the Enable VPN Service checkbox. Apply the change.
Then, if the router is restarted, the checkbox will be unchecked - ie the VPN Service is not enabled. In other words, the VPN Service setting is not persistent across a reboot.
The VPN Service has to be re-enabled before clients can VPN into the router.
- FURRYe38Nov 15, 2022Guru - Experienced User
Ok that makes more sense.
One thing to try, factory reset and setup from scratch. Then do same thing. Let me know the results. IF this continues we'll get this to NG for review.- tramperBNov 15, 2022Guide
Yeah, I was hoping to avoid a factory reset 😞 thought this might have been a known bug).
Oh well, I'll report back when done - thanks.
- FURRYe38Nov 15, 2022Guru - Experienced User
Ya, your the first to report it. I don't have my MR online at this time. I will check mine off line as well to confirm this with you.
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?