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Gatesway's avatar
Gatesway
Aspirant
Dec 28, 2020

Nighthawk MR60 Slow wifi internet speed on Mac

When running speed test, at modem I have 100 down, 20 up.  Using the MR60 on WiFi (I'm sitting next to router running V1.0.6.102) it is rare to even get 20 down - usually 15-16.  I've made sure the f...
plemans's avatar
plemans
Guru - Experienced User
Dec 28, 2020

what modem/gateway are you using?

Also, are you connected to the 2.4ghz or 5ghz? 

what speeds do you get hardwired into the MR60?

  • Gatesway's avatar
    Gatesway
    Aspirant
    Dec 28, 2020

    It is an AT&T modem (UVerse) BGW210-700.

    I'm connected to 2.4ghz.  DOn't know how to change to 5ghz.

    Have not connected "hard-wired" to the MR60.  Did not think I needed to.


    Thanks for any help!

    • plemans's avatar
      plemans
      Guru - Experienced User
      Dec 28, 2020
      Gatesway wrote:

      It is an AT&T modem (UVerse) BGW210-700.---which has its own integrated router and can cause issues with double nat. 

      https://kb.netgear.com/30186/What-is-Double-NAT

      I'm connected to 2.4ghz.  DOn't know how to change to 5ghz.----it should bandsteer to 5ghz as needed. but if its on 2.4ghz, yours speeds will be slow. 2.4ghz is a slow network and sensitive to interference. 

      Have not connected "hard-wired" to the MR60.  Did not think I needed to.----You don't need to but for testing, its a good way to ensure the router is getting full speeds. 


      Thanks for any help!

       

      • Gatesway's avatar
        Gatesway
        Aspirant
        Dec 29, 2020

        Thanks for the reply!

         

        First off, I have the WiFi disabled in the AT&T modem/router as it was causing problems. 

         

        Not sure how to change from 2.4 to 5ghz - but I'd love someone to help with that.

         

        Lastly, now the Nighthawk app says there is no WiFi.  There is.  I'm using it right now.  Both satellites are working. The app can't even see the router let alone the satellites.

         

        HELP!!!  

         

        Thanks, 

        JG