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Forum Discussion
RHinCT
Aug 09, 2024Guide
Nighthawk WiFi 6 Router #MR 70 WiFi Goes Down
My network starts at a Cox cable router. That provides WiFi but doesn't reach the whole house well so I added a Netgear MR70 mesh system (firmware V1.0.3.34_2.0.58). That used to work fine, but rec...
RHinCT
Aug 10, 2024Guide
Thanks for responding.
The cable router:
FCC ID: G695CGM414X IC: 431C-CGM414X PN: CGM4141COX
https://www.cox.com/residential/support/technicolor-cgm4141.html
As well as telling us what that first router is, explain what the problem is. What do you mean by "the WiFi isn't working reliably"?
The only Wi-Fi device I use all the time is my iPhone 14. After restarting the Netgear router my phone connects to it and stays connected until... it doesn't. That is when I find
(a) The phone is now connected to the Cox Wi-Fi.
(b) When I change it to use the Netgear it goes through the motions, then reverts back to Cox. It could not connect.
(c) I can repeat step b as often as I want, it never connects.
(d) The Netgear base station light is Red. I failed to say that in my original message.
e) Unplugging power from the Netgear router, waiting a bit, and plugging it back in, fixes the problem. I takes a minute, or maybe to, but the light is blue and I can connect again.
I can believe that two routers is not a great idea. However, keep in mind that all my ethernet devices, including the computer I use for hours ever day, have NO router problems, ever. They all see the Netgear as the router. So the Wi-Fi aspect "stops working" but not the router feature.
michaelkenward
Aug 10, 2024Guru - Experienced User
RHinCT wrote:
The cable router:
FCC ID: G695CGM414X IC: 431C-CGM414X PN: CGM4141COX
https://www.cox.com/residential/support/technicolor-cgm4141.html
That is a gateway, a combined modem/router.
After restarting the Netgear router my phone connects to it and stays connected until... it doesn't. That is when I find(a) The phone is now connected to the Cox Wi-Fi.
It is down to your phone to decide which wifi source to connect to. Don't be surprised if the poor thing gets confused if you throw two two nearby wifi sources at it. The way to fix that probably is down to you. Get the phone to play ball or remove the source of the confusion, that gateway.
(d) The Netgear base station light is Red. I failed to say that in my original message.
By "base station, I assume you mean the MR60 router. The red light means that it is not connecting to the Internet. That may be because off the confusing presence of the first router.
I can believe that two routers is not a great idea. However, keep in mind that all my ethernet devices, including the computer I use for hours ever day, have NO router problems, ever. They all see the Netgear as the router. So the Wi-Fi aspect "stops working" but not the router feature.
Your choice. Stick with a wonky network and put up with the troublesome phone or work out how to take the first router out of the network and use it just as a modem. (There are other options, but they can be a bit more complicated.)
technicolor cgm4141 bridge mode - Google Search
Just another user with time on their hands.