Ok, was wondering.

Yes, been contention with factory resets. I have for years now used resets with in my process troubleshooting or FW updates which I have never seen odd issues like random reboots or other oddities. Factory reset has been and always will be a valid troubleshooting step that for most users should be a last resort effort to see if it changes things. Most cases it does and does solve problems, thus is why its a needed and valid step.

Hoping that this will be the case for you as well. I was thinking regardless of of your warranty, while you are waiting on an RMA since they are out of stock, you could try Voxels FW to see if it brings stability as another last resort kind of thing. You can always revert your system back to stock FW before sending this system back to NG.

Hoping the reset will bring better operation. Be sure to make a backup configuration to file for safe keeping.

Keep us posted.

theoak wrote:
FURRYe38 wrote:
Curious, did you try Voxels FW?
Do you have a prior your you could use has your host router, then configure the Orbi for AP mode?
theoak wrote:
Device rebooted again. Got approved for an RMA; unfortunately, none are in stock :( As soon as one is available, it will be sent. I will have to limp along until then.

I am still in my 90 days of full support, so I did not want to venture too far off the approved path.

My final last ditch effort (I have said that before too) in hopes to bring increased stability until the new one arrives ... I "Erase"d (Revert to factory default settings) via the GUI ... followed by a pin reset on the router ... followed by configuration.

Way back in my R7000 days, and earlier for that matter, that was the common recommendation when resetting the device. Folks said back then that both were not needed as they should be the same, but others swore by it.

Long story short ... thus far I am pushing 12 hours of up time .. which is one of my longer runs. We'll see what happens once the kids get on for school.

Forum Discussion

Password reset