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Forum Discussion

dondale's avatar
dondale
Aspirant
Apr 25, 2020

Performance degrades rapidly with uptime

Nighthawk Mesh MK63 system. Two satellites, both wired. I posted this in a different thread, but this seems to be a different issue so I don't want to hijack the other thread.   My wireless and wir...
dondale's avatar
dondale
Aspirant
Apr 26, 2020

Tested again from the same location 8 hours later. No significant load on network. 21 Mbps down, 22 up. Something's wrong, would certainly appreciate some support!

Christian_R's avatar
Christian_R
NETGEAR Employee Retired
Apr 29, 2020

Hi dondale, 

 

Hope all is well! May you let us know what firmware version the devices are currently on. 

 

Thanks,

Christian 

  • dondale's avatar
    dondale
    Aspirant
    Apr 29, 2020

    As far as I can tell, everything is on 1.0.3.86.

    • dondale's avatar
      dondale
      Aspirant
      Apr 30, 2020

      Re firmware version: There's a message alerting me of a firmware upgrade available to 1.0.3.846; when I go through that process, the Nighthawk app shows the process as successful, but then shows the current version as 1.0.3.86 with an upgrade available to 1.0.3.846. Don't know if that's useful.

      • Christian_R's avatar
        Christian_R
        NETGEAR Employee Retired
        Apr 30, 2020

        Hi dondale, 


        Thanks for getting back. I have sent you a message. 

         

        Christian