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Forum Discussion
Anhvhoang
Jan 27, 2024Tutor
Please help MS80 connection issue!!!!
Hello everyone, I've had my MR80/MS80 for 6 months without any problems. However, yesterday, I noticed one of the satellites in my garage continuously switched between orange amber and blue lights. A...
- Jan 27, 2024
Interesting that the User Manual (page 15) shows only two colors:
Usually the first question is, "What Changed?". Could be something as simple as placing some object in the path between router and satellite (garages often are used to "store stuff" and WiFi is sensitive to passing through materials.) Or, the orientation of one of the devices could have been changed.
The units have both been rebooted?
What is the physical distance between router and satellite?
CrimpOn
Jan 27, 2024Guru - Experienced User
Interesting that the User Manual (page 15) shows only two colors:
Usually the first question is, "What Changed?". Could be something as simple as placing some object in the path between router and satellite (garages often are used to "store stuff" and WiFi is sensitive to passing through materials.) Or, the orientation of one of the devices could have been changed.
The units have both been rebooted?
What is the physical distance between router and satellite?
Anhvhoang
Jan 27, 2024Tutor
I haven't altered the satellite's location or any settings. My garage is tidy with no storage items. I've positioned the satellite on top of the shelf at a considerable height.
I haven't attempted a reboot yet. Should I unplug it for a minute?
The distance between my router in the living room and the garage is approximately 15 feet, with two walls in between. However, it has been working perfectly for the past 6 months, and the issues only started yesterday and today. I continually monitor the Nighthawk app, and it initially detects 1 of 2, then both later. Also it effect my front garage camera weak signal as well.
The last choice I was thinking is have to run a ethernet wire in to garage for backhawk
- michaelkenwardJan 27, 2024Guru - Experienced User
What is your layout?
Daisy chain?
MR80 -> MS80 -> MS80
or star?
MR80 <- Mr80 -> MS80
Anhvhoang wrote:
I haven't attempted a reboot yet. Should I unplug it for a minute?
That would be a good start.
The last choice I was thinking is have to run a ethernet wire in to garage for backhawkThat would be a good idea even if you get the wifi connection to work again.
- AnhvhoangJan 28, 2024Tutor
I forgot but i think sometime the daisy chain is showing both like you mention below.
MR80 -> MS80 -> MS80 and MR80 <- Mr80 -> MS80
Great news! I've just arrived home and took the initiative to unplug the satellite in my garage for 5 minutes. I moved it into my living room to test the signal, and it's now showing a solid blue light but it not detected on the Nighthawk app and for some reason it doesn't show the name that Garage Satellite anymore. Instead of the one in my bedroom now it name Garage Satellite with wired đ
On a related note, the app doesn't seem to detect the satellite