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Lynster141's avatar
Lynster141
Aspirant
Oct 30, 2022

MK63 Loss of config after unplugging power for less than 1 minute

2nd day of using the MK63 system... seems to work very well.   I moved the power adapter from a non-protected outlet to my UPS Battery system. It was unplugged for less than a minute. After the ro...
plemans's avatar
plemans
Guru - Experienced User
Oct 31, 2022

No. Its not typical. I've unplugged my systems numerous times for longer than that without issues. 

I usually have people reinstall the firmware then do a factory reset/reinstall. If something was corrupt in the firmware or settings, this clears overwrites the firmware and clears out the setting. Hopefully resolving that. (not always)

mnzs-blen's avatar
mnzs-blen
Aspirant
Oct 31, 2022
Losing thee setting is a big NO and it doesn’t as well even for me as well. You might experience the amber light if in case satellite is placed near to dead zone.

How do you define satellite 🛰️ lost setting ? Any reference or screenshot to it please ?
  • Lynster141's avatar
    Lynster141
    Aspirant
    Oct 31, 2022
    Mnzs-blen,
    Hey, I never said the Sats lost config. Just the router node. In fact, they both had Blue led's after the router node went off to never land. However, once I reset the router node to factory settings, both satellite nodes went Amber.
    All is up and working right now, but it was very concerning that this occurred after moving the power adapter.
    Thanks for your input.