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Forum Discussion
in2ndo
Jul 25, 2021Apprentice
MK80 and OpenDNS
Hello, Has anyone been able to change the DNS numbers to OpenDNS on a MK83 ? the option to change it is there. but the number fields remain greyed out. Thanks.
FURRYe38
Aug 03, 2021Guru - Experienced User
I presume it should. You might check the logs after you apply and reboot the router to see it the logs indicate any problems after the reboot.
Ensure Armor is fully disabled.
Consule with NoIP on troubleshooting this as well. They should have some information regarding this.
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
in2ndo
Aug 03, 2021Apprentice
I’m with Spectrum cable and the modem is a Ubee EU2251 . I did start a ticket with noIP. Waiting for their reply. I’ll check the logs and see if I can find anything on there. And I’ll have to try it with armor off.
I just think is strange that when I click the button on the routers page. To test it out. It updates without a problem. I would think that if armor or something else was the problem . I would get some kind of error and not a confirmation that it updated.
Just one more question. Do you know if the IP is supposed to update immediately on the noIP account. after a router reboot or could it take a while? I was also thinking that maybe the router is not updating it. Since the IP hasn’t change. So I was going to see if I could force the modem to issue a new IP.
And according to spectrum. The voice part of the modem is disabled. So it only works as plain modem .
I just think is strange that when I click the button on the routers page. To test it out. It updates without a problem. I would think that if armor or something else was the problem . I would get some kind of error and not a confirmation that it updated.
Just one more question. Do you know if the IP is supposed to update immediately on the noIP account. after a router reboot or could it take a while? I was also thinking that maybe the router is not updating it. Since the IP hasn’t change. So I was going to see if I could force the modem to issue a new IP.
And according to spectrum. The voice part of the modem is disabled. So it only works as plain modem .
- FURRYe38Aug 03, 2021Guru - Experienced User
I would presume the IP should change soon after it's applied or the router reboots. Again something to ask NoIP about and see what support says.
As a different test you might try a different DNS service like OpenDNS and see if theres does the same thing. if it does, there maybe an issue at the router that NG needs to help you with.