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Nighthawk Mesh MK62 Dropping Internet Connection
I recently replaced my old router with this setup and the internet connection keeps dropping. Getting a wifi error "No Internet Connection." The wifi signal is strong but the internet connection rand...
mrob wrote:Thanks for your help Plemans. Shutting off the satellite didn't help but I did a factory reset and that seems to have helped somewhat. If I go outside (which is really only about 15 ft from the router) the internet connection will still drop, even with a very strong wifi signal. But seems to be working better indoors.
What is your exterior wall materials? foil lined insulation in the walls, metal siding, adobe, plaster lathe, can all block signals well.
Mostly a wall of glass sliding doors with maybe 10% stucco exterior. Not sure of the insulation, but it's mostly just glass.
- I am having his issue as well. It is not a modem issue as I am able to get online via wired connection to the router and the base is reporting full speeds via the built in speed test or the wired device. It appears to be happening with just wifi. So far I have verified it’s happening for both base and satellite and it’s happening for both wireless and wired back haul.
I just purchased the MK62 and am having the same issues. Wired working fine, Wifi says connected no internet. Also would like to say all Android wifi devices working fine. Linux wifi working fine. Only Windows 10 laptop is failing on wifi periodically. Wired connection to the Windows 10 laptop working fine. Windows 10 up to date and Netgear mesh router up to date. My 10 year old Linksys worked just a week ago.
An update after 4 months of use. After the initial issue (windows 10 laptop getting invalid ip address for network) the router and satellite have been working fine. Just that one laptop had issues. Once I forced the laptop to a static ip address all has been well.
However, the other day the router had a red led and no device had any internet working. Netgear is now sending me a new router. At least that is happening, but at the moment I have my old linksys running openwrt just fine, but the satellite router is not connecting. Does anyone know what the default IP Address is of the satellite router so that I might manually configure it to my old linksys router?
Thanks in advance
Hello mrob, Jamma00785, & Cletus,
May you try disabling AX and/or traffic meter to see if there are any improvements.
Thanks,
Christian
The traffic meter is off for me. And AX is now disabled. Christian_R
So I have more info here to post. What I have found is the Windows 10 laptop is getting an incorrect ip address. When the laptop gets this "connected no internet" msg, the ip address is not in my network. So per Netgear support I am to force this MAC Address to have a fixed IP Address. No status to report on how this is working just yet.
Hi mrob - Please send me a private message with your contact info and serial number. I'd like for our support team to reach out to you.
Thanks,
Christian
