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Forum Discussion
mrob
Feb 11, 2020Guide
Nighthawk Mesh MK62 Dropping Internet Connection
I recently replaced my old router with this setup and the internet connection keeps dropping. Getting a wifi error "No Internet Connection." The wifi signal is strong but the internet connection rand...
plemans
Feb 12, 2020Guru - Experienced User
Does it matter if the device was connected to the router or the satellite? Just trying to help figure out if its a backhaul issue (router----satellite) or if its communication with the fios box.
Easy check on that it to shut off the satellite for a day or 2 and see if you still have the issue.
Have you reset it since you updated it? The newer AX orbi's have responded well after factory resets if they've had issues.
mrob
Feb 26, 2020Guide
My issue kept persisting so I unplugged the satellite again but for a longer period this time. It's been unplugged for a few days now and the wifi seems to be working good. No more dropped connections or internet errors, although I'm not using the satellite at this point.