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Forum Discussion
bjhoag
Apr 15, 2020Star
Nighthawk Mesh Wifi 6 Router MR60 losing connection to 2.4 devices
I have a Nighthawk Mesh MR60 with the Satelite. About once a day, it loses connection to all the 2.4 devices on my network. It remains connected to the 5.0 devices. I have to reboot the router and...
Bdejong11129
Feb 18, 2021Aspirant
How can they continue to sell this? I bought it on an impulse at Costco this week and its worse than dial up. We are finding mobile Hotspot better. So long netgear, returning this and moving on to any one but you!
mrbeams
Feb 21, 2021Guide
ALL, I have ben working with NetGear Support for the past 6 months with inproving success. I have been through severa Beta software trials and provided feedback at each level. I was in the middle of trying to recreate the issue and a Beta version but was not having success. The latest production release came out, I upgraded and again with this version I cannot create the issue. My throughput is still very high. The only devices that are still misbehaving are a pair of older Samsung SmartCam's that I still use for internal monitoring of my pets. These are old and I will replace in the next year. No vulnerability updates from the vendor on the cameras. Other monitoring cameras would well. I believe this continuously try to reconnect to reach back to Samsung via UPNP, which I have blocks. I utilze the VPN features on the router to connect back into my network to monitor Blue Iris when I am out. Much safer solution than broadcasting UPNP Video on the internet. I worked extensively with NetGear Support during this period and would like to give a shout out to Eahl in the suport team. He was very helpful, thorough, and followed up better than most companies I deal with.
Thanks
Christian_R thanks for the connection to the support team after my initial post. I did subscribe to Pro Support and definately worth it.