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NPRao's avatar
NPRao
Aspirant
Nov 19, 2023
Solved

satellites are not broadcasting the 2GHz

Hi, I have a Netgear Router MR60 with 2 satellites. I noticed that the 2 satellites are broadcasting the 5GHz but not the 2GHz. This is causing issues with the smart door lock and the Garage smar...
  • michaelkenward's avatar
    michaelkenward
    Nov 19, 2023
    NPRao wrote:

    Hi,

    I have a Netgear Router MR60 with 2 satellites.

    I noticed that the 2 satellites are broadcasting the 5GHz but not the 2GHz. This is causing issues with the smart door lock and the Garage smart controller not getting the signal strength even if the satellite was placed in the living room.

     

    What tells you that the satellites are not broadcasting 2.4 GHz?

     

    The screenshot you post just tells you that the satellites are talking to each other, and the router, at 5 Ghz.

     

    By design, your MK63 system is "smart" and uses the same SSID for 2.4 GHz and 5 GHz. It is then down to the wifi clients to connect to the most suitable band. If you have 2.4 GHz devices they can't see 5 GHz.

     

    Look at the rest of the Connected Devices list to see the devices connecting to the MK63.

     

     

michaelkenward's avatar
michaelkenward
Guru - Experienced User
Nov 19, 2023
NPRao wrote:

Hi,

I have a Netgear Router MR60 with 2 satellites.

I noticed that the 2 satellites are broadcasting the 5GHz but not the 2GHz. This is causing issues with the smart door lock and the Garage smart controller not getting the signal strength even if the satellite was placed in the living room.

 

What tells you that the satellites are not broadcasting 2.4 GHz?

 

The screenshot you post just tells you that the satellites are talking to each other, and the router, at 5 Ghz.

 

By design, your MK63 system is "smart" and uses the same SSID for 2.4 GHz and 5 GHz. It is then down to the wifi clients to connect to the most suitable band. If you have 2.4 GHz devices they can't see 5 GHz.

 

Look at the rest of the Connected Devices list to see the devices connecting to the MK63.

 

 

  • NPRao's avatar
    NPRao
    Aspirant
    Nov 26, 2023

    I got the Android App called NetSpot and figured out it was transmitting on both the channels, compared to the other apps I was using to figure out. It also gave me the signal strength and zones that helped to figure out the positioning of satellites.

    Thanks