NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
cb73
Aug 21, 2021Guide
Significant slowdown over time
MK83 (Nighthawk Mesh Wifi 6 with two satellites) - couldn't find this in the pulldown list My system works great - much of the time. Every 1-3 days, my devices on units have significant degradation...
- Aug 30, 2021
🍳
FURRYe38
Aug 23, 2021Guru - Experienced User
What Firmware version is currently loaded?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
What is the size of your home? Sq Ft?
What is the distance between the router and 📡 satellite(s)? 30 feet or more is recommended in between RBR and RBS📡 to begin with depending upon building materials when wirelessly connected.
What channels are you using? Auto? Try setting manual channel 1, 6 or 11 on 2.4Ghz and 40 to 48 channel on 5Ghz.
Any Wifi Neighbors near by? If so, how many?
Try enabling Beamforming and MIMO(MIMO may or may not be needed) and WMM. Under Advanced Tab/Advanced Settings/Wireless Settings if available on the MK series.
cb73
Aug 23, 2021Guide
What Firmware version is currently loaded? Firmware Version V1.1.5.4_3.1.91 Tried the last production version, and it did the same.
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too? Frontier FiOS with ARRIS Model NVG468MQ. Firmware is current version. Again, this consistently shows 500+ Mbps up and down, and that is true via the NG Router as well.
What is the size of your home? Sq Ft? 2,100 sf.
What is the distance between the router and 📡 satellite(s)? 30 feet or more is recommended in between RBR and RBS📡 to begin with depending upon building materials when wirelessly connected. The main router and the office satellite are about 50ft away from each other. Another unit is about 35 feet from the office satellite (about 90 feet from the main router).
What channels are you using? Auto? Try setting manual channel 1, 6 or 11 on 2.4Ghz and 40 to 48 channel on 5Ghz.
Any Wifi Neighbors near by? If so, how many? I set the channels according to NG Support. 2.4 = 10 and 5 = 44. I tried a few combinations (including 11) before, and also Auto. All had the same effect. There are a few neighbors, but we are pretty far away. According to signal strengths, they are in the noise and on different channels. NG Support also said to change MTU from 1500 to 1492. Again, no impact as far as I can tell.
Try enabling Beamforming and MIMO(MIMO may or may not be needed) and WMM. Under Advanced Tab/Advanced Settings/Wireless Settings if available on the MK series. There are obviously different features and settings available between the web interface and the app. I have not seen those on the MK series in either world. Perhaps someone else knows if I am missing something.
THANKS!