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Since I updated the MR60 firmware in January 2023
Since I updated the MR60 firmware in January 2023, I have had three different times where devices started dropping from the router. Not being very knowledgeable about these matters but able to follow...
Thank you for the response. I read many of your posts on other reads while researching the issue and followed all the steps you, and others, recommended. None worked until I reinstalled the old firmware and then - poof - like magic, everything was good again - no fiddling with settings, no having to have a computing degree. Just simple. This highlights my issue - a firmware update should be simple. It should not require someone to spend hours researching and trying different things. If it's that hard, then something is wrong. Appreciate all the advice you've given me and others! Here's hoping the next firmware update doesn't require a visit to this forum.
Svtex830 wrote:
This highlights my issue - a firmware update should be simple.
That's how it works 99% of the time.
Every now and then – and a bit too often recently – rogue firmware escapes through quality control and dumps people in the mire.
When there is new firmware, it can be a good idea to wait and see if people report problems. If so, wait for a fix.
Experienced users also like to control what happens by doing a manual update:
How do I manually upgrade firmware to my NETGEAR router? | Answer | NETGEAR Support
It should not require someone to spend hours researching and trying different things.
Something tells me that you will be just fine in future. You are now a member of the "been there, done that" crew.
You might also like to try this:
Thank you for the support!
Support involves detailed troubleshooting based on knowing as much as possible about the network involved.
This is a user-to-user group. Most of the people here don't work for Netgear, but they have seen many many problems reported here. So they know the questions to ask.
If you don't want to provide the requested details, there's not much that anyone can do.