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Forum Discussion
sseebart
Sep 01, 2023Aspirant
Slow speeds require daily reboots
I am seeing noticeably slow internet speeds every morning. Web pages on a computer hard wired to a satellite stutter and lag. Speed tests typically report downloads about 6-7Mbps, uploads slightly fa...
sseebart
Sep 01, 2023Aspirant
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
Looks like a Docsis 3.1, model ET2251 provided by Spectrum, built about 2 years ago. In testing, rebooting the modem has not helped with the speed issue.
Be sure your using a good quality LAN cable between the modem and router. CAT6 is recommended.
Yes, it's a very short CAT6 cable
What is the size of your home? Sq Ft?
About 2400sf, but stretched out
What is the distance between the router and satellite(s)? 30 feet or more is recommended in between MR and MS
Close to 30 feet, perhaps a bit less.
What channel configurations are currently set on the router?
4 @ 2.4G
44 @ 5G
I assume these are the default settings, as I haven't changed them
Any Wifi Neighbors near by? If so, how many?
I can see 3-4 weak wifi signals, depending on where I am on the property.
Try disabling the following and see: Armor, Smart Parental Controls or Circle, Traffic Meter.
None of these were/are enabled.
You can try a FW update as well
I downloaded the update, but can't apply it until my wife finishes her workday.
FURRYe38
Sep 01, 2023Guru - Experienced User
sseebart wrote:
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
Looks like a Docsis 3.1, model ET2251 provided by Spectrum, built about 2 years ago. In testing, rebooting the modem has not helped with the speed issue. Be sure to power OFF the modem and MR for one minute. Rebooting doesn't have same effect.
Be sure your using a good quality LAN cable between the modem and router. CAT6 is recommended.Yes, it's a very short CAT6 cable
What is the size of your home? Sq Ft?
About 2400sf, but stretched out
For this size of home, the MR and one MS would be enough. Lets turn OFF one MS and observe.
What is the distance between the router and satellite(s)? 30 feet or more is recommended in between MR and MS
Close to 30 feet, perhaps a bit less.
What channel configurations are currently set on the router?
4 @ 2.4G
44 @ 5G
I assume these are the default settings, as I haven't changed them
Lets try channel 1 and 40 or 11 and 48.
Any Wifi Neighbors near by? If so, how many?
I can see 3-4 weak wifi signals, depending on where I am on the property.
Try disabling the following and see: Armor, Smart Parental Controls or Circle, Traffic Meter.
None of these were/are enabled.
You can try a FW update as well
I downloaded the update, but can't apply it until my wife finishes her workday.
Ok, try this after the system is not being used. Be sure to update the MS first then MR lastly.