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Forum Discussion
Trouble stayting connected to 2.4 customized band.
Recently purchased a Generac standby generator that comes with Mobile Link to monitor generator status. I have the Nighthawk MR80 base station with two satellites. Base is in the house and the last ...
What is the distance between this one device and the MR or nearest MS satellite?
Possible there app could be saying the devices is off line incorrectly while it's online or the device could be ping ponging around and not staying locked on to one wifi signal source, i.e. MR or MS. Placement of the MR and MS and distances between them is important.
Do you have any MS deployed and if so, how many and what is the distance between the MS, each other and in between the MS and MR...
The distance between the MR and the first MS is about 45 feet. From that MS to the next one is about 100 feet. The generator is about 10 feet from the last MS. Have a solid four bars at the generator nearest the MS.
Fast.com speed test is about 60 MBps on the custom 2.4 band.
Only the one MR and two MS units.
I have a tv in the garage is why one unit is so far away and that MS supplies signal to the Tv and the firestick. They work fine.
Their tech dept just emailed me and tell me that the gen does not work with mesh units like EERO.
What is strange is that for two weeks while I was gone this system was running fine. That was before I customized the 2.4 band just for its use.
Currently the gen says it has 70% WIFI signal which tech support says it can run on as little as 18-20%. Their app says thier is no WIFI.
100 feet maybe a bit of a stretch between 1st and 2nd MS. Possible this distance could be a factor.
Is the device working ok and it's app just not liking the MESH system?
Unless the device is doing some heavy traffic, 60Mpbs should good enough for this device.
There app maybe limited or more restrictive in how it's detecting it's device thru the MESH system.
Suddenly this afternoon it was working when I got home.
After that I moved the MS closer to base so its only 60 feet now. Generator still shows 70% signal which they say is fantastic.
Now they trying to tell me they think it was in the middle of a firmware update is why it dropped out. After I bought a range extender they insisted would be better thant he mesh signal.
Is the Netgear AC1200 range extender better than trying satellite to the garage? How would I just get that to run off the MS?
Isn't a range extender basically the same thing as the MS?
Any progress on this?
Lboomer wrote:
The distance between the MR and the first MS is about 45 feet. From that MS to the next one is about 100 feet. The generator is about 10 feet from the last MS. Have a solid four bars at the generator nearest the MS.
Fast.com speed test is about 60 MBps on the custom 2.4 band.
Only the one MR and two MS units.
I have a tv in the garage is why one unit is so far away and that MS supplies signal to the Tv and the firestick. They work fine.
Their tech dept just emailed me and tell me that the gen does not work with mesh units like EERO.
What is strange is that for two weeks while I was gone this system was running fine. That was before I customized the 2.4 band just for its use.
Currently the gen says it has 70% WIFI signal which tech support says it can run on as little as 18-20%. Their app says thier is no WIFI.
Relocated the second MS back to original location before I started having troubles. Approx 70 feet from the first MS and 40 feet from the generator.
Worked with their tech support again Sunday to make a connection and they decided their WIFI module might be at fault and should be replaced under warranty. They also were not sure if a firmware update for the gen was causing the interruption. They have many theories and little solutions.
After we spent an hour on this Sunday I think they were just fed up talking to me. On my own I was able to go through the steps and re-establish a connection and it has not gone down since Sunday afternoon.
I'm not sure what to think but the dealer is replaceing the board in November sometime.