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Forum Discussion
MR60Nighthawkus
Jan 11, 2024Aspirant
Unable to locate routers wifi
MR60 — Nighthawk Mesh WiFi 6 Router I have been using my mesh system with no issue for over a year now. The other night we had a massive storm, unsure if the storm is related, since then the internet...
michaelkenward
Jan 11, 2024Guru - Experienced User
MR60Nighthawkus wrote:
The other night we had a massive storm, unsure if the storm is related, since then the internet went down.
Storms are great at killing electronic kit.
Did your rescue attempts include this:
It may help to reboot the whole network in the right order.
Be sure to restart your network in this sequence:
- Turn off and unplug modem.
- Turn off router and computers.
- Plug in and turn on modem. Wait 2 minutes for it to connect.
- Turn on the router and wait 2 minutes for it to connect.
- Turn on computers and rest of network.
MR60Nighthawkus
Jan 12, 2024Aspirant
Hi. Thank you for your reply. I tried this last night. Turned everything off including gaming consoles and disconnected the wifi from our phones and the aircon tablet, but the router still did not appear in the wifi list. The app can tell me what my system is but says it's offline. One thing I didn't do was turn mu TV off, which is connected to the internet, so I will try again today with absolutely everything that usually connects to this set up turned off and cross my fingers.