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Forum Discussion
Unable to locate routers wifi
MR60 — Nighthawk Mesh WiFi 6 Router I have been using my mesh system with no issue for over a year now. The other night we had a massive storm, unsure if the storm is related, since then the internet...
MR60Nighthawkus wrote:
The other night we had a massive storm, unsure if the storm is related, since then the internet went down.
Storms are great at killing electronic kit.
Did your rescue attempts include this:
It may help to reboot the whole network in the right order.
Be sure to restart your network in this sequence:
- Turn off and unplug modem.
- Turn off router and computers.
- Plug in and turn on modem. Wait 2 minutes for it to connect.
- Turn on the router and wait 2 minutes for it to connect.
- Turn on computers and rest of network.
I have now tried using another phone but still unable to locate the router in the wifi list😢
Rather than using the wifi and an app to set the thing up, it is usually better to us e a wired connection to the router from a PC and then use a web browser and the graphical user interface (GUI).
Visit the support pages:
Support | NETGEAR
Feed in your model number and check the documentation for your hardware.
Check the section in the manual Use a web browser to access the routerThis will check that the router is still working. If the GUI won't let you in, you may have corpse on your hands.
This will also remove the wifi from the picture. After you have restored the router's Internet connection you can than go in and play with the wifi settings. You can check that it is set to broadcast its SSID, for example.
Look at the section Troubleshoot WiFi Connectivity
What modem/gateway/ONT (optical network termination) sits between your router and the Internet.
MR60Nighthawkus wrote:
I have now tried using another phone but still unable to locate the router in the wifi list😢Remember, when you reset the router, or if it is resets itself, it will revert to using the default wifi SSID, the one on the label on the MR60.
Good luck. You may need it.