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MoePa's avatar
MoePa
Guide
May 11, 2023
Solved

Unable to sync ms60 satellite to mr60

I bought a Netgear Nighthawk MR60 router with a satellite from South Africa, but I couldn't find a local store selling the satellite. After contacting Netgear, they assured me that purchasing a satel...
  • MoePa's avatar
    MoePa
    May 12, 2023

    Eureka, I have successfully synced everything and would like to share my experience to help others. Firstly, I reset the MR60 router and changed the Wi-Fi SSID and password to the Alien SSID and password, which can be found on the label at the bottom of the Alien satellite. However, I faced an issue where the original satellite (that came with my initial setup) could not be added. To fix this, I changed the SSID and password to the label located on the MR60, and then I was able to add the original satellite using the app. For the second step, I made sure that the Alien satellite was left on. Additionally, I turned off Armor. So, the trick is to change the MR60 SSID to match the labels on the satellites and add each one individually.