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Forum Discussion
MoePa
May 11, 2023Guide
Unable to sync ms60 satellite to mr60
I bought a Netgear Nighthawk MR60 router with a satellite from South Africa, but I couldn't find a local store selling the satellite. After contacting Netgear, they assured me that purchasing a satel...
- May 12, 2023
Eureka, I have successfully synced everything and would like to share my experience to help others. Firstly, I reset the MR60 router and changed the Wi-Fi SSID and password to the Alien SSID and password, which can be found on the label at the bottom of the Alien satellite. However, I faced an issue where the original satellite (that came with my initial setup) could not be added. To fix this, I changed the SSID and password to the label located on the MR60, and then I was able to add the original satellite using the app. For the second step, I made sure that the Alien satellite was left on. Additionally, I turned off Armor. So, the trick is to change the MR60 SSID to match the labels on the satellites and add each one individually.
michaelkenward
May 11, 2023Guru - Experienced User
Netgear insists that you use a mobile app to set up these Mesh systems.
If you look careful;ly at the browser graphical user interface (GUI) you should see an option to set it up with a browser.
If you haven't done that already, I'd try it. The app can't handle anything out of the ordinary.
MoePa
May 11, 2023Guide
Thank you for your suggestion. Although the web interface indicates successful synchronization with the satellite when I use the web interface method, the light on the Netgear device remains amber, and when I check the network map, it shows that the satellite is not connected.