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Forum Discussion
guitarman3001
Nov 21, 2021Star
Updated to FW 1.1.6.122. Satellites now report no connected devices, and more issues. WTF?
Netgear MK63 system. FW just updated to 1.1.6.122. Sorry for my frustration but this mesh system is the biggest POS I've ever encountered. I updated the firmware because my Roku android app wou...
SCaleca
Feb 22, 2022Initiate
I have tried every suggestion to get the the Satellites to show devices connnected.
I bought my units at Costco and all I have had ia problems since the update to 1.1.6.1222.
I have a friend in upper management at Costco corp. Since Netgear will not even give me an email for support or phone number to call I will return to Costco and push hard for them to stop selling Netgear Product. I understand a unit can be out of warranty but if the unit does an automatic firmware update and cause a problem then this is a manufacture defect not something I caused.
NetGear Please respond within a few days or I will report to better business bureau and to Costco headquarters to terrible customer support.
I have no problem paying for support but this problem was caused by your company.