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Forum Discussion
Jrell0317
Jan 23, 2024Aspirant
VPN not working on MR80
I have had the routing (MR80) for about 3 years. The firmware is V1.1.7.12_3.108. I have three mesh salellite's setup (2 MR-80 and 1 MR-60). I have used VPN's to connect to systems for years. Rec...
Razor512
Jan 23, 2024Prodigy
When you connect to the VPN, are you having issues such as local resources loading but web pages will not load?
PS, while it is not 100% clear from the message posted, keep in mind that you cannot connect to the VPN server in the MR80 while you are connected to it on the LAN side.
If trying a new firmware, it is good to do a factory reset and then set the router up from scratch, and not using a backup config. The reason for this is that the backups are essentially all of the NVRAM data, thus if any config value gets corrupt, then the backup will contain the corrupt value as well, thus restoring any issues that were present before.
If needed the firmware update is available at:
MR80 / MS80 Firmware Version 1.1.7.14
https://kb.netgear.com/000065464/MR80-MS80-Firmware-Version-1-1-7-14
Jrell0317
Jan 25, 2024Aspirant
The VPN is not on the router itself. It is a connection to another system.
Without the router in the mix i can connect to the outside VPN.
With the router connected and the computer hardwired to the router i can not connect.
With the router connected and using the wifi i can not connect.
I have restored the router to the factory settings. And still not able to connect.
- FURRYe38Jan 26, 2024Guru - Experienced User
Please open a support ticked and let NG know what your seeing:
https://my.netgear.com/support/contact.aspx
https://www.netgear.com/support/contact.aspx
Then clicking on "Get answers about NETGEAR products before I buy" then clicking on "Networking for Home" then "Chat with us".What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?