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Forum Discussion

soysoy's avatar
soysoy
Tutor
Feb 24, 2021

weird non-connection issue with MK60 mesh system

so i am using this app- https://play.google.com/store/apps/details... on this phone - https://www.samsung.com/global/galaxy/galaxy-note9/specs/ on this router - https://www.netgear.com/home/wifi/mes...
Christian_R's avatar
Christian_R
NETGEAR Employee Retired
Feb 25, 2021

Hi soysoy,

 

If you recently purchased the device I would recommend contacting our support team as newly purchased devices are provided with 90 days of complimentary support. You may open a ticket by registering your device using the link below. 

 

https://www.netgear.com/support/contact.aspx

 

Christian