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Forum Discussion
GKNXXP
Feb 19, 2022Follower
Wifi Name not connecting
Hi all, I recently had to reset my Virgin Modem and Nighthawk mesh router, and when setting up my nighthawk again and using my old SSID & password, devices aren't able to connect to it for some re...
plemans
Feb 19, 2022Guru - Experienced User
Is the vigin gateway is modem only/passthrough mode?
Or the netgear in access point mode?
otherwise you're in a double nat and it can cause issues (especially with IoT devices)
A double nat happens when you cascade more than 1 router.
https://kb.netgear.com/30186/What-is-Double-NAT
Fixes? There’s 3 options but only use 1.
1. Put the modem/gateway in modem only/pass through mode. This disables its routing functions.
2. Leave the modem/gateway in router mode but put the Netgears IP address into its DMZ. This forwards the data to the netgear. You can either leave the modem/gateway’s wireless enabled or disabled. Just make sure its using a different wifi channel to prevent interference
3. Put the Netgear into access point mode. This disables its routing functions. Wifi/ethernet still works but it does disable some features.
https://kb.netgear.com/26765/Which-features-are-disabled-on-my-NETGEAR-router-when-it-is-set-to-AP-Mode