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Forum Discussion

RK85's avatar
RK85
Follower
Apr 16, 2021

Wrong password

I set up my router according to the instructions on the app. I can see the WiFi network on my devices but when I use the password provided it says wrong password. I’m using the password printed right on the router

1 Reply

  • plemans's avatar
    plemans
    Guru - Experienced User

    during setup, did you change the wireless ssid or password? 

    Was it a renewed/refurbed/returned products? 

    If so, maybe it was changed from stock. You can try resetting it back to factory