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Forum Discussion
1GiG internet drops (XR500)
I have the netgear xr500 gaming router along with the cm1000 3.1 docsis Modem. I have the 1gigbyte internet plan from cox cable. the problem that i am having is that the internet goes in and out. bef...
Remove all coax line splitters between the ISP service box and the CM modem.
What FW version is currently loaded on the XR router?
Do you see same issues if you directly connect to the modem for a period of time and see if same thing happens.
Is QoS enabled on the XR router? Disable QOS and AntiBuffer bloat features temporarily and see if same thing continues.
the current firmware version i have on the xr 500 is v2.3.2.56
and as far as disabling the qos on the DumasOs i dont see an option
besides putting the anti bluffer bloat to "never"
and the bandwith allocation i dnt see an option as well
- In the top left of the Anti-Bufferbloat is a 3 line menu, click that and then disable QoS. Hopefully that will resolve the issue. Also are you using the Geo-Filter?
i disabled the qod and geo filter i also went outside and for now disabled the TV line and connected the internet wire straight to the main wire coming in to the house from the ISP to see if this is the problem. i am going to test it out for today to see if the problem continues. i have a ? since i directly connected the internet cable to the main cable from ISP. should i still diable the QOS and GEO filter as i am trying to find exactly what is the problem
Yes. Qos isn't really needed on a 1Gb ISP service.
