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Forum Discussion
barcallin
Apr 17, 2020Guide
2.3.2.56 FW Version
Just purchased an XR450 and had to RMA my first one because it would not get ip address from modem and after a factory reset it picked one up and then dropped. Got my new one today and started exper...
- May 03, 2020I'd recommend you downgrade back to the firmware that works for you and then wait for the new firmware where that shouldn't be an issue.
Netduma-Fraser
Apr 21, 2020NetDuma Partner
So just to clarify, you've tried previous firmware versions and you don't experience this issue? If you set the router to use a static IP in Internet Setup and then reboot does that keep it connected?
- barcallinApr 22, 2020Guide
That is correct currently running 2.3.2.40 and the issue does not occur. As soon I as I upgrade to 2.3.2.56 it does not retain the ip address. No I have not tried setting the ip address statically. I can try later tonight and see what happens.
- barcallinApr 22, 2020Guide
So I upgraded to the lates firmware again and the router got an ip address and worked fine. However, after doing a release and renew it refused to pick up and an ip address. I entered a static ip address did not make a difference. I had to downgrade all the way to 2.3.2.32 to get the router working again and then upgrade back 2.3.2.40.
- FURRYe38Apr 22, 2020Guru - Experienced User
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
I have my XR450 connected to a CM1100 and it's using v56 FW...
barcallin wrote:So I upgraded to the lates firmware again and the router got an ip address and worked fine. However, after doing a release and renew it refused to pick up and an ip address. I entered a static ip address did not make a difference. I had to downgrade all the way to 2.3.2.32 to get the router working again and then upgrade back 2.3.2.40.