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Forum Discussion
4k Streaming
I am at a lose I cant seem to stream 4k movies on vudu. I finally was able to get to stream a 4k movie earlier when i turned off QoS 100% When Qos is on I go to stream a movie and I get a network err...
ok all done still getting Error the moment QoS is back on
4K strreaming requires a minimum of 25Mbps. Try setting the 4K streaming device to 25 or 30Mbps download on the QoS.
I had it at 200mbs
- Is the TV wired or Wireless? If Wireless how far away from the router is it?
Wired have switched cables from cat5e to cat 6 also have done wireless with router about 11 inchs away on 5ghz band with nothing else on that band.
- With QoS on, have you tried rebooting the devices having issues?
yep all 4 of my sony devices are having the same problem with QoS on x800 x700 4k players cant stream 4k or connect to sony update page with QoS on. 900F smart tv 850C smart tv all stutter and buffer constantly with QoS on.
Hi Danny - sorry these steps did not fix your issue. Do you have any availability next week for a 1-1? Our test engineer will have a look at your router and see if he can figure out what is causing the problem. We are in the UK, so if you are in the USA, morning to mid-afternoon is easier for us.
Thanks.
I am off All sunday I usally work till about 5pm est time Tuesday I can do it also if sunday is not good
- Tuesday what time?
8am my time what is 10.00 am EST
- Okay that’s about 3pm UK time, please PM me then
I am ready when ever you guys are
