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Forum Discussion
Phaino
Dec 27, 2021Star
5G WIFI - Completely gone?
Help? So I've been having nothing but issues with the XR-1000... Constant wifi drops from all my devices, and now I woke up to the 5G WIFI being completely gone. All my 5G devices are gone, a...
Netduma-Fraser
Dec 27, 2021NetDuma Partner
Please try this:
While connected via ethernet, disable WiFi radios entirely from the Advanced WiFi settings, reboot the router from the interface, wait 2 minutes, access, enable WiFi radios, apply, reboot from the interface, wait 2 minutes then see if they appear and if it's more stable from then on.
While connected via ethernet, disable WiFi radios entirely from the Advanced WiFi settings, reboot the router from the interface, wait 2 minutes, access, enable WiFi radios, apply, reboot from the interface, wait 2 minutes then see if they appear and if it's more stable from then on.
Phaino
Dec 27, 2021Star
Nope - didn't work. I even reset the entire router.
I'm just sending the router back. It's been extremely frustrating. I am coming from the X10 and the X10 is like leagues ahead of this router when it comes to stability and overall strength. Pretty disappointing.
Thanks for the help.
- Netduma-FraserDec 28, 2021NetDuma PartnerSorry to hear that, I'm sure we could get it resolved, the factory reset would likely work
- PhainoDec 28, 2021StarI did the factory reset.
Did not work. I’ve got 25 devices and I’m tired of redoing them for something like 5G, that should easily work especially when it did at one point.- Netduma-FraserDec 28, 2021NetDuma PartnerJust to double check, do you have Smart Connect enabled?