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Forum Discussion
Consumer0129383
Apr 17, 2020Luminary
A device that I don't own was logged in on my guest network!
I recently bought a Netgear Nighthawk XR700. I have the thing all setup and running and today I was looking at the system logs and notice that it read that my macbook was granted "access control". Th...
- Apr 21, 2020Could you share the log entry you got so I can see what occurred please? Also I would highly recommend upgrading to this latest firmware then performing a factory reset to ensure no legacy issues carry over: https://kb.netgear.com/000061714/XR700-Firmware-Version-1-0-1-24-Hot-Fix
dpweller
Apr 17, 2020Guide
I have had a similar experience and would love to see answers to your questions.
- Consumer0129383Apr 19, 2020Luminary
I waited all day to see if I'd get a response and nothing. I find it extremely suspicious that no one has offered to help with this issue. I guess I'll contact netgear corporate next and then possibly a lawyer to see what legal avenues are available. If this was perpetrated by a netgear employee I'm sure some bull dawg lawyer with white hat hacker resources could possibly make a payday out of this.
- Netduma-FraserApr 21, 2020NetDuma PartnerCould you share the log entry you got so I can see what occurred please? Also I would highly recommend upgrading to this latest firmware then performing a factory reset to ensure no legacy issues carry over: https://kb.netgear.com/000061714/XR700-Firmware-Version-1-0-1-24-Hot-Fix