NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
After Fireware Update XR500 Drops Internet When Re-started
I have Spectrum for my internet and use a CM600 modem with a XR500 router. I recently updated the firmware for my XR500 to version 2.3.2.40. About once a week I turn the modem and router off for a c...
Thanks for the reply. I have not done a factory reset. I just installed the firmware update. Once I noticed the issue I reached out to Spectrum to see if everything was good on their end. I made sure the modem firmware was up to date, which it was, and then posted here to see if anyone else experienced anything similar. I'm not sure I was running v32. I don't think the firmware had been updated since I bought the router, but I hadn't had ANY problems before now.
Next time you try v40 or next FW update, do a factory reset after the file is applied and setup from scratch to see if problems continue or not.
Rocketboy wrote:
Thanks for the reply. I have not done a factory reset. I just installed the firmware update. Once I noticed the issue I reached out to Spectrum to see if everything was good on their end. I made sure the modem firmware was up to date, which it was, and then posted here to see if anyone else experienced anything similar. I'm not sure I was running v32. I don't think the firmware had been updated since I bought the router, but I hadn't had ANY problems before now.