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Forum Discussion
SideFX
Oct 26, 2021Aspirant
Amazon and Ring apps not loading properly on wifi XR500
I've had this issue with my pixel 4a and now my s21 Randomly the amazon and ring apps would stop loading properly when connected to wifi but work fine on LTE Suddenly I won't be able to load my ...
SideFX
Oct 26, 2021Aspirant
My galaxy s21 from xfinity mobile (the only device that has an issue with amazon/ring apps) will connect to xfinity mobile wifi for xfinity customers if it sits on LTE after a while
Interesting enough ring is owned by Amazon and both apps usually act up at the same time then when one starts working so does the other
I tried turning off mobile data on the s21 and using my home wifi networks only but it still caused an issue with the app
I only have a netgear cm1000 modem connected to the xr500 router
Interesting enough ring is owned by Amazon and both apps usually act up at the same time then when one starts working so does the other
I tried turning off mobile data on the s21 and using my home wifi networks only but it still caused an issue with the app
I only have a netgear cm1000 modem connected to the xr500 router
Netduma-Fraser
Oct 26, 2021NetDuma Partner
Try the NAT option and if that fails, disable QoS completely from the 3 line option menu on Congestion Control.
- SideFXOct 26, 2021AspirantI will try the open NAT suggestion later today and see if that helps
QoS is fully off because I have the gigabit plan with xfinity and never had the need for it- SideFXOct 26, 2021AspirantMy mistake I assumed I had QoS off but had it mistaken with anti bufferbloat which was set to never
Well I set the NAT to Open and disabled QoS
Phone behaved worse with speedtest app giving me an error and speeds dropped from 600mbps to 300mbps on wifi. Text messages were slow to send and other apps now took a while to load.
I went ahead and reenabled QoS and testing with the Open NAT- Netduma-FraserOct 26, 2021NetDuma PartnerWeird your speeds dropped with QoS disabled, would drop when enabled usually. Keep us posted.