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Forum Discussion

Calumetbud's avatar
Calumetbud
Aspirant
Sep 24, 2020

app doesnt support my router,

  With the AC2300 , the nighthawk app doesnt support it, and i Cant login to router.net, have never got it to work in 5.0 mode....

4 Replies

  • plemans's avatar
    plemans
    Guru - Experienced User

    it should be supported through the app. 

    What firmware is on the router? 

    what modem is it connected to? 

    Where is it failing in the process? 

    what are all the led's on the router doing? 

    What version of the app do you have? IOS or android? 

    And what is 5.0 mode? 

    • Calumetbud's avatar
      Calumetbud
      Aspirant

      i'm done with netgear...shame you spend alot of money ..and cant use it.....

      • plemans's avatar
        plemans
        Guru - Experienced User

        ??????

        tough to blame a company if you don't even try to fix/figure out whats going on.

        there comes a point where a person has to do a little for themselves. 

        Netgear even has free support for the first 90 days of purchase to get devices running as expected. 

        Did you try that? 

        Or try answering a few questions so we can help you?