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Forum Discussion
Rx700codmaster
Nov 30, 2018Guide
Asus rt66 to xr700 upgrade- what to expect
Upgrading from an older asus rt66n router. What to expect and the transition. Im expecting alot of difference and reading alot about the nighthawk. We plan on streaming movies along with game play...
Rx700codmaster
Dec 05, 2018Guide
Yes. I just got the router from amazon on monday. I seen dramatic increases maximizing the download capabilities provided by my ISP.
Most of the capabilities are repeats from older routers except for the netdumaos. I also found that limiting your geo preferences can extensively delay or even prevent finding a lobby.
None of these are to be critical of a new release. Just observations of current issues being experienced.
Most of the capabilities are repeats from older routers except for the netdumaos. I also found that limiting your geo preferences can extensively delay or even prevent finding a lobby.
None of these are to be critical of a new release. Just observations of current issues being experienced.
Rx700codmaster
Dec 05, 2018Guide
downgraded back to the previous firmware version. it ran well for awhile then suddenly got the interruption signal onscreen. that lasted about 30-45 sec then got booted from the game. (CODBO4).
Dont you guys evaluate the firmware for issues before releasing or just post it and hope for the best?
So far I like the router except for these dropoffs.
- Netduma_JackDec 05, 2018NetDuma Partner
Treyarch have been making a lot of changes to their servers so this is a possible reason this is happening. Could you do this please:
- Go to your Geo-Filter
- Open the Geo-Filter Map Options (click the three horizontal lines in the top left of the panel)
- Click 'Flush Cloud'
- Wait about 30 seconds - 1 minute for the Flush to complete. Don't worry if it takes longer than this, just be patient
- Once complete, make sure you're happy with your other Geo-Filter settings e.g. home location, radius, Ping Assist on the R1 etc.
- Now restart Black Ops 4
- Now try and play some games and let us know if your experience changes.
Also - if you ever have another disconnect could you go to the Geo-Filter page. Does an error message appear there?
- Rx700codmasterDec 05, 2018GuideToo late boys. I was on the amazon website and thought I would talk to tech support on the issue. I also tried tech support at netgear. Support at netgear was a bit of a runaround. So TS at Amazon said this has been a frequent issue with this router. So, I sent it back. Im currently researching a replacement. I liked the plex media server and so im considering the xr500. But right now I have the ild asus rt66 installed.
Without bias, is there any significant difference between the xr500 and xr700 and is the 500 anymore reliable/stable? - Netduma-FraserDec 05, 2018NetDuma PartnerSorry to hear that. They both run the same software although the XR500 has been available for longer so it's had more updates. Cloud and firmware upgrades will make both better as time progresses as with all software based products. The XR700 hardware is more powerful than the XR500 but it's dependent on your needs which would be better for you.
- Rx700codmasterDec 05, 2018GuideI dont have alot of time to troubleshoot a high end router everyday. Has the xr500 been determined to be hassle free without disconnect errors or drops?
- Netduma-FraserDec 05, 2018NetDuma PartnerTheres a separate issue to do with disconnects caused by consoles in Instant On mode which is being looked into. If the console isn't in this mode then its fine.
- Rx700codmasterDec 05, 2018GuideWhen you say the console, you referring to the router or the gaming platform?
- Netduma_JackDec 06, 2018NetDuma Partner
Referring to an Xbox One. There's a known issue where an Xbox One in Instant On Mode can cause LAN disconnects. The workaround here isto just disable that mode on your Xbox
- Rx700codmasterDec 06, 2018GuideNo disrespect intended. But I dont have alot of time to sit and respond to endless “community” comments. Where is tech support? Why must I send a reciept to confirm a purchase? This is my first purchase of a netgear product. Right now, Im not impressed overall. On paper, im reading alot of great product details but when you turn the switch on its all hype.
For example, using geo filter: set radius to 1500 miles. Couldnt even find a lobby on COD BO4 blackout. It just sat and searched. Had to turn it off to play the game. So thats 1 feature that didnt work.
2. Connectivity issues are being reported across the country. Not ISP issues. Hardware issues. So netgear released a product knowing it was flawed.
Lots of features but not fully operationally ready for distribution seems to be the word in the market from all the reviews ive read.
I tell ya what, if theres anybody at netgear who wants to take the time to discuss what I need and can offer a reliable product that doesnt flat on its ass out of the box, i would sure like to talk to them. - Netduma-FraserDec 06, 2018NetDuma PartnerThis is a community forum where users help out each other. Representing Netduma we help as well but if you want to contact Netgear official support you need to do so from here: http://support.netgear.com/
Flush the cloud and you should be able to find a game. Theres no hardware issues, just the issue we mentioned above. We're happy to help if you're having issues otherwise recommend you contact Netgear support. - Rx700codmasterDec 06, 2018GuideYes and I see collarboration from Netgear reps on threads in the community forum.
- Netduma-FraserDec 06, 2018NetDuma PartnerThey do not post as often so I would not expect them to respond, if you want official Netgear support you'd need to create a ticket with them/call.
- Roadrunner79Dec 06, 2018Guide
Netduma-Fraser wrote:
They do not post as often so I would not expect them to respond, if you want official Netgear support you'd need to create a ticket with them/call.That's pretty sad actually. Netduma workers wave the the dumaOS flag more than netgear waves there own....
In all honesty if you can return it do it. The XR500 hss been available for almost a year now and it still has growing pains. I am on mymsecsec XR500 as i returned the first. I had hopes things would change but I'm tired of reading about road maps and future plans. Technology moves fast. Something elel will come along sooner or later.
- Netduma-FraserDec 07, 2018NetDuma PartnerOnce the next update is out I think you'll be much happier with the progress that has been made and then hopefully updates will be a bit faster after that point.
- Rx700codmasterDec 14, 2018GuideI returned the xr700 router. I bought the x10. It performs just fine. Just doesn’t have dumaOS.
Netgear released a product prematurely. Obviously a profit driven decision. - Netduma-FraserDec 15, 2018NetDuma PartnerSorry to hear that, we hope you'll come back in the future!