NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Raf1212
Jun 14, 2020Apprentice
BETA
I have heard that netgear and netduma discriminate against their users, beta testers were selected only from the USA and the UK, and there are only 20 of them, and the language versions of other lang...
Netduma-Fraser
Jun 14, 2020NetDuma Partner
Raf I understand you are disappointed that you were not picked for the first batch but that does not mean either us or Netgear are discriminating against specific users. This doesn't make sense given the fact that we actually have a tester from Asia in the current batch of testers.
You've also taken what I said out of context. Netgear are choosing the testers for XR betas, when you asked why people from more languages may not have been selected I said I imagine (as I don't know because I'm not Netgear) its because it could be translation for the new features/changes hasn't been done yet or because if a router needs to be sent back then Netduma are in the UK and Netgear are in the US. If those statements are true or not it doesn't matter because there will be more batches with more people introduced as time goes on.
You've also taken what I said out of context. Netgear are choosing the testers for XR betas, when you asked why people from more languages may not have been selected I said I imagine (as I don't know because I'm not Netgear) its because it could be translation for the new features/changes hasn't been done yet or because if a router needs to be sent back then Netduma are in the UK and Netgear are in the US. If those statements are true or not it doesn't matter because there will be more batches with more people introduced as time goes on.