NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

Topdog13590's avatar
Topdog13590
Initiate
Apr 12, 2019
Solved

Blocking Sites on XR500 Not working

I have tried blocking URLs and Keywords any none of them work I am trying to keep People off of the XXX sites all the time they keep causing viruses etc 

 

Any ideas on how to fix this?  

  • Suspect Netgear has implemented the keyword and URL filtering in place on the Nighthawk and earlier router models - a design that worked for a long time when http was standard - nowadays https is standard, and the system can't work as the users expect.

     

    Not your mistake Topdog13590  - the implementation is with all due respect dear Netgear's - completely useless!

     

    Compare e.g. here https://community.netgear.com/t5/Nighthawk-Pro-Gaming-Routers/Content-filtering/m-p/1547276#M1222

     

    Christian_R and ChristineT  please insist with the NTGR consumer and home division that this feature is 100% useless, it should not be marketed, promoted, kept in place, even in the year 2019! The customers expect NTGR answers and changes now - as they have the right that a feature is working as the average user does expect.

    When we have an eye in the fine (?) documentation, XR500 Nighthawk Pro Gaming Router User Manual (April 2018 202-11808-03)

     

    "Block Access to Internet Sites

     

    You can block keywords and domains (websites) to prevent certain types of HTTP traffic from accessing
    your network..."

     

    Hope this won't serve as an excuse...

     

2 Replies

  • schumaku's avatar
    schumaku
    Guru - Experienced User

    Suspect Netgear has implemented the keyword and URL filtering in place on the Nighthawk and earlier router models - a design that worked for a long time when http was standard - nowadays https is standard, and the system can't work as the users expect.

     

    Not your mistake Topdog13590  - the implementation is with all due respect dear Netgear's - completely useless!

     

    Compare e.g. here https://community.netgear.com/t5/Nighthawk-Pro-Gaming-Routers/Content-filtering/m-p/1547276#M1222

     

    Christian_R and ChristineT  please insist with the NTGR consumer and home division that this feature is 100% useless, it should not be marketed, promoted, kept in place, even in the year 2019! The customers expect NTGR answers and changes now - as they have the right that a feature is working as the average user does expect.

    When we have an eye in the fine (?) documentation, XR500 Nighthawk Pro Gaming Router User Manual (April 2018 202-11808-03)

     

    "Block Access to Internet Sites

     

    You can block keywords and domains (websites) to prevent certain types of HTTP traffic from accessing
    your network..."

     

    Hope this won't serve as an excuse...

     

    • Topdog13590's avatar
      Topdog13590
      Initiate

      Thank you for the reply and okay I guess I will have to enforce parental control on each device rather than the router.