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Forum Discussion
Brand new XR500 reboots randomly
I'm upgrading from an old apple airport to something more modern with bells and whistles. Got the XR500 today and set it up. All of my problems with latency are gone. The QoS and prioritization stuff...
That's very strange. Could you try this hotfix firmware? https://forum.netduma.com/topic/28523-new-xr500-hotfix-firmware-for-drop-outs/
That did not fix the problem.
I did eventually talk to netgear. They walked me through installing the latest firmware manually and performing a factory reset. That also did not solve the problem.
So i'm returning it as a defective unit and gonna try a new one. <fingers crossed>
- Replacement unit works just fine. Must have just been a bad one.
