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Forum Discussion
Brand new XR500 router rebooting every 5 minutes
I recently purchased an XR500 Nighthawk router. Initial installation and setup goes fine, but after I have finished setup the router will restart about every 5-10 minutes without fail. I even exchang...
Are you certain it's rebooting and not just losing connection? What do you mean you can't see the firmware - can you not access through routerlogin.net or the routers LAN IP?
Certainly not a known issue and suggests faulty unit
Certainly not a known issue and suggests faulty unit
I know it is rebooting because I can tell by the LED lights on the unit: all white lights vanish and the red lights cycle as they do when I plug and unplug the unit.
I reverted to my old router so couldn't check the firmware. I'm going to factory reset, and I'll write the firmware down this time around. I thought it was a faulty unit as well, but what are the odds of getting two units in a row that have the exact same non-common problem?
- Unlikely but not an impossibility. Let us know how you get on after a factory reset, may just be stuck in a boot loop so factory reset could resolve.
I factory reset and swapped ethernet cables to a brand new one and am at 40 minutes now without a reboot. That's a pretty big improvement so far!
Should keep working from here on out.
What FW version is currently loaded?
