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NoxImus's avatar
NoxImus
Follower
Dec 24, 2018

C7000 not giving me the option to update firmware

I have a c7000 thats currently using Comcast as its ISP. I'm trying to update the firmware on the router, as i'm seeing there are updates ( i'm on V1.01.32 ) However whenever I got he the Advanvced T...
FURRYe38's avatar
FURRYe38
Guru - Experienced User
Dec 25, 2018

You'll need to post this here for help with your cable modem product:

https://community.netgear.com/t5/Cable-Modems-Routers/bd-p/home-cable-modems-routers

NoxImus wrote:

I have a c7000 thats currently using Comcast as its ISP. I'm trying to update the firmware on the router, as i'm seeing there are updates ( i'm on V1.01.32 ) However whenever I got he the Advanvced Tab / Administartion, I dont see a update firmware selection, and I also do not see a notification at the top for a update. Currently i'm getting amazing speeds during my speed checks, around 187 down. But as soon as I join a online gaming server I have incrdible lag, and packet loss. These are US based servers that no on else has issues. with.