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Forum Discussion
Can’t connect to Internet with XR500
So I just moved into my new apartment and had Fios TV/Internet setup before I moved in. I opted out of renting/buying their router since they really aren’t the greatest and wanted to use my own. I dec...
The XR500 has some issue where you need to use a different MAC address initially when connecting to your Modem.
How I fixed it, was unplugging the modem, before you plug in the XR500 to it (via WAN port), then boot the Modem and all should work.
IF you plug it the XR500 directly into the modem (without unplugging), I had to spoof/change the Mac address to my old router...